FAQ

Frequently asked Crane Rental Questions


What kind of information do I need to gather before calling to size a crane?

 

The main things to note when sizing a crane over the phone are as follows:

• What is the weight of the item(s) to be lifted?

• What is the dimensional size of the item(s) to be lifted?

• Where are the rigging points or what is the rigging method? How will we attach to your item(s) to lift them?

• Is any special rigging required?

• What are the physical dimensions of the building or obstruction that we will be lifting over, including

a. the distance from the bumper of the crane to the side of the building

b. the height of the building

c. the distance across the roof of the building

• Do a quick site safety check. Are there any overhead wires, trees, underground utilities, uncompacted soil, or other site specific safety concerns that warrant attention?

• Will the crane be sitting on private property or public property? If the crane will need to setup on public property, we will need to either gain permission to use this property, or in some cases, purchase a permit to sit on the property.

• Where will the crane be traveling? Our larger machines require travel permits to drive in certain areas, and we must make arrangements for this ahead of time.

For more information about estimation, see our Crane Sizing Guide.

Do you offer free estimates?

 

Many questions can be answered over the phone, and our office will be happy to give you an estimate if possible. Sometimes, however, due to site specific safety concerns, the job needs to be seen and sized beforehand. Free estimates are available for any jobs that cannot be accurately determined over the phone.

What kind of information do I need to book a crane?

 

The main things to note when sizing a crane over the phone are as follows:

• What is the weight of the item(s) to be lifted?

• What are the dimensions of the item(s) to be lifted?

• Where are the rigging points or what is the rigging method? How will we attach to your item(s) to lift them?

• Is any special rigging required?

• What are the physical dimensions of the building or obstruction that we will be lifting over, including

1. the distance from the bumper of the crane to the side of the building

2. the height of the building

3. the distance across the roof of the building

• Do a quick site safety check. Are there any overhead wires, trees, underground utilities, uncompacted soil, or other site specific safety concerns that warrant attention?

• Will the crane be sitting on private property or public property? If the crane will need to setup on public property, we might need to either gain permission to use this property, or in some cases, purchase a permit to sit on the property.

• What is the address of the job site?

How far in advance do I need to call to order a crane?

Crane orders can be placed days or weeks in advance, or even the day of the job, depending on availability. To place an order, call our dispatch office at (714) 261-3536

Do you have to come out ahead of time and do a pre-site check?

 

Most times we can get enough information over the phone.  The more information you can provide us, the less likely it is that we will have to visit the site ahead of time, thus saving you money.

Who do I call for a crane after hours or in an emergency?

 

The after hours phone number is (714) 261-3536. In case of an emergency, we will do everything we can to dispatch a crane to your location.

What types of rigging come with the machine I’m renting?

 

Our crane is equipped with a basic supply of rigging that will support most everyday lifting tasks. Typically, each crane will have an array of different sizes of web slings, wire rope slings, shackles and hooks. If you have a question about whether we can supply a specific type of rigging, please give this information to our dispatch office.

What other types of lifting attachments do you offer?

 

We are able to create customized rigging for any specialized lift. We do have a variety of webbing and attachments (e.g., spreader bars, man baskets etc.) that cover the majority of jobs, from trees and landscaping materials, to furniture, HVAC equipment,  and residential, commercial, as well as industrial construction supplies. In addition we also have pallet forks, which is a lift accessory that we use for construction clients who use pallets for moving materials, supplies, and miscellaneous equipment. With 2 to 3 days notice, we are able to create specialized attachments for unique jobs.

Do you provide service in residential areas?

 

Yes. Our crane lift equipment can be used in residential communities for everything from construction work, heating & cooling, landscape work, hot-tub installations, to massive tree removals and installations. We provide apartment and office building crane lift services for items too large for elevator service. Allied Crane has extensive experience working in extremely tight quarters and residential communities where safety is of the utmost and highest concern and consideration.

How often do you inspect your cranes?

We inspect our crane trucks and equipment daily prior to leaving our yard and upon arrival at the jobsite. Annual and Quad-Annual Crane Inspections are required by law and performed by a certified crane inspection specialist. Our certification is issued by “State of California Department of Industrial Relations Division of Occupational Safety and Health”. The document is a Certificate of Unit Test and/or Examination of Cranes and Derricks Used for Lifting Service.
Inspection is an ongoing process, over and above basic requirements dictated by law. Our crane operators perform “inspections” continuously, even while active on a project. Each Crane has specific maintenance schedules for the engine and various parts of the crane. Some inspections require dismantling the crane and inspecting the crane literally, from the inside out. These maintenance duties require time and diligence but we believe that this detailed attention to our equipment is necessary for the safe and efficient operation of a crane. “You have to trust your equipment 110%, and it has to feel, sound, and even smell right!”

 

 

What areas do you serve?

 

We service Los Angeles, Orange County, Inland Empire, and San Diego

What is your lift capacity?

Our cranes can lift up to 75 tons, as high as 165 feet. We can lift just about anything

What forms of payment do you accept?

We take credit cards, cash, and checks. We also have open credit accounts, available upon approval.

How far in advance do I need to call to order a crane?

Crane orders can be placed days or weeks in advance, or even the day of the job, if we have the proper equipment available. To place an order, call our dispatch office at (714) 261-3536

What types of rigging come with the machine I'm renting?

All of our cranes are equipped with a basic supply of rigging that will support most everyday lifting tasks. Typically, each crane will have an array of different sizes of web slings, wire rope slings, shackles and hooks. Each crane also has at least one adjustable spreader bar that extends from 8 feet to 13 feet long. In addition, we have rigging in stock to meet most lifting needs. If you have a question about whether we can supply a specific type of rigging, please specify with the dispatcher or estimator and we will check our stock.

How new is your fleet of cranes?

We take pride in our machines, not only to keep them looking great, but also to make them last longer. However, the normal life span for cranes in our fleet is no more than 20 years. We believe that reinvestment of funds into equipment purchases is fundamental to sustaining the business.

What training do you require of your crane operators?

All of our crane operators are NCCCO certified, unless they are in the process of becoming certified. In addition to the crane operator certification requirement, other requirements for employment include NCCCO Rigger I and Signal Person Certification and DC Operator Licenses. Our training division holds NCCCO preparation classes for Mobile Crane Operator, Signal Person, Rigger I and Rigger II exams. We are also now requiring each employee to be CPR certified.

Do you work in the rain?

Yes. We can work in light rain as long as the rain does not pose a safety concern to those working. If, however, the rain becomes heavy and reduces visibility, or if lightning is visible, operations should cease until it is safe to work again. If it is not possible to continue work that day, call our dispatch office at (714) 261-3536 , and we will be happy to reschedule the job.

Do you work in the wind?

Yes, to a point. Wind can also be a hindrance to material handling operations. We will work in windy conditions as long as it is safe to do so. If the wind becomes too strong and causes safety concerns, we may ask to reschedule the job for another day. If you have any concerns about working in the wind, please call our dispatch office at (800) 255-2741 or (703) 550-7097, and we will be happy to reschedule the job.

The main things to note when sizing a crane over the phone are as follows:

• What is the weight of the item(s) to be lifted?

• What are the dimensions of the item(s) to be lifted?

• Where are the rigging points or what is the rigging method? How will we attach to your item(s) to lift them?

• Is any special rigging required?

• What are the physical dimensions of the building or obstruction that we will be lifting over, including

1. the distance from the bumper of the crane to the side of the building

2. the height of the building

3. the distance across the roof of the building

• Do a quick site safety check. Are there any overhead wires, trees, underground utilities, uncompacted soil, or other site specific safety concerns that warrant attention?

• Will the crane be sitting on private property or public property? If the crane will need to setup on public property, we might need to either gain permission to use this property, or in some cases, purchase a permit to sit on the property.

• What is the address of the job site?

Crane orders can be placed days or weeks in advance, or even the day of the job, depending on availability. To place an order, call our dispatch office at (626) 792-6019.

 

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